TERMS & CONDITIONS
This site is made available by AQUA SANO PTY LIMITED (ABN 69 090 917 721) and is referred to as “us”, “we” or “our” in these Terms and Conditions.
Your use of this website is conditional on your acceptance of the Terms and Conditions set out below, including our Privacy Statement. We reserve the right to alter the Terms and Conditions at any time at our discretion.
Liquor Licence: AQUA SANO PTY LIMITED operates under South Australian Liquor Production & Sales Licence No. 57611404. and has sole ownership of this website selling non-alcoholic and alcoholic beverage products for consumer and business consumption, as well as other displayed products. Wholesale sales to other liquor merchants are unrestricted, however retail sales to consumers without a liquor licence require the minimum purchase of 4.5 litres of liquor (6 x 750ml bottles).
Intellectual Property: All content and material displayed on the website is subject to copyright owned by us or our content suppliers and protected by the Copyright Act 1968 (Cth) and other international copyright laws. We are the owner of and/or authorised user of all registered and unregistered trademarks, patents, copyrights and other intellectual property appearing on this website unless indicated otherwise. Your access to or use of this site does not constitute or create a licence or any other right to that intellectual property.
Any improper use of content and material on the website is prohibited. Except as permitted in these Terms and Conditions, you may not reproduce, transfer, copy, adapt, distribute or store all or part of the contents of this website or incorporate any part of this website into another site without our prior written consent. You may store on your computer or print hard copies of material on this website for your personal use only. You must ensure that any material copied for that purpose retains any copyright or other intellectual property notice contained in the original material. You may not alter the material in any way. All other copying, whether electronic or hard, is prohibited.
Third-party links and material: The website may provide links to third party websites (Third Party Links) or may display material sourced from a third party (Third Party Material). We are not responsible for and do not endorse the content or your use of information obtained from the Third Party Links or the Third Party Material. We provide Third Party Links and Third Party Material only as a convenience, and such inclusion on this website does not imply our endorsement.
Visitors use of the website: A visitor to the website must not under any circumstances:
- post or email any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party;
- impersonate the identity of another person; or
- attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service.
Improper use of the website may result in the visitor being banned, reported to relevant authorities and/or liable for breach of these terms and conditions.
Password security: A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.
No Warranties: This website is provided on an “as is” basis. We and our directors, employees and agents disclaim, to the fullest extent permitted at law, all express and implied warranties in relation to the accuracy, functionality or reliability of the contents of this site. We do not warrant that this website will be free from viruses. Although we take reasonable steps to secure the site, you acknowledge that we make no warranty (express or implied) that any information you post on or transfer through this site will be free from unauthorised access. If you are dissatisfied with your access to this site, your sole remedy is to depart the site. You understand and agree that if you download or otherwise obtain materials you do so at your own discretion and risk and that you will be responsible for any damage that may result.
No Liability: To the fullest extent permitted by law, we and our directors, employees and agents, disclaim all responsibility or liability arising in any way (including from negligence) suffered by you as a result of your use of this site or from any computer virus transmitted through this site.
Accuracy of Information: You acknowledge that information current at the time of placement on this site does not mean that more recent information does not exist or is not available, or that circumstances have not changed. It is your responsibility to verify the information contained on this website with independent authorities or to seek professional advice before relying on it. Substantial delays may occur before certain information is updated on this website.
Indemnity: You agree that you will indemnify us against any loss, damage or cost incurred by us or arising out of your use of this website, including but not limited to information obtained from sites linked to ours, your transmission of information on or through our site or your violation of these Terms and Conditions or any other laws, regulations or rules.
Access: We reserve the right to revise the content of, amend links from or withdraw your access to this website at any time without notice.
Supply of products
Customers: To buy any alcohol products via the website, you must be at least 18 years of age, be located within Australia and specify a delivery address within Australia. By law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order for an alcoholic product, you confirm you are at least 18 years of age. If buying any alcohol product as a gift, the recipient must also be at least 18 years of age. The courier will request some form of ID if there is any doubt about the age of the recipient on delivery. If that recipient is unable to produce appropriate ID, the courier cannot leave the alcohol product. However, you will still be responsible for our charges in arranging supply and delivery (and return to us if required).
Special offers: We may terminate any special offers at any time without advance notice.
Vouchers: Any promotional vouchers may only be redeemed once by entering the promotional code during checkout. Vouchers may not be used in conjunction with any other special offers or vouchers.
Gift cards: Gift cards mailed to recipients may be redeemed in the appropriate named store across Australia or online by entering the barcode at the back of the card in the promotional code area during checkout. Gift cards are valid for 12 months from date of issue. Lost cards will not be replaced.
Prices: Prices stated are in Australian dollars, and may be per unit, per pack or per case, as stated in the drop down menu on the product pages. All prices include GST. All delivery charges are not included in stated prices. The cost for freight/postage/handling will be calculated based on your completed order case quantity and the delivery location and will be advised to you prior to payment and included with your purchase cost. If a product inadvertently appears on our website at the wrong price or with the wrong description, we may decline or cancel any orders placed at the wrong price or based on the wrong description.
Payment: A buyer must pay for an order using a credit card. Accepted credit cards include Visa, MasterCard & American Express. If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, we may cancel the order.
Product availability: All products are offered for sale subject to available stock. If a product is out of stock or discontinued, we will contact you as soon as possible.
Delivery: All products are dispatched from one of our warehouses in Adelaide, Melbourne, Sydney, Brisbane or Perth, which we will allocate according to location and availability of items. Orders placed by midday are despatched the following business day. Next day delivery is generally achieved in most inner metro areas of Melbourne, Adelaide, Sydney, Brisbane and Perth.
Freight Charges: Standard Shipping is free for all orders of $100 or more. For orders between $60 and $99.99, a delivery charge of $9.90 will apply. For orders between $0 and $59.99, a delivery charge of $14.30 will apply. From time to time we may offer free shipping with orders over a specified value. This will be made clear at checkout. Delivery charges may change from time to time but will always be clearly displayed at checkout.
We reserve the right to select and/or vary our freight carrier and freight charges. Should you not be satisfied with the condition of your products please call us as soon as possible.
Timing of delivery: Orders placed by midday are despatched the following business day. Next day delivery is generally achieved in most inner metro areas of Melbourne, Adelaide, Sydney, Brisbane and Perth. You will receive a dispatch confirmation email with the tracking number (if available) once your order has hit the road. We do not guarantee any specific delivery date or time but please expect delivery Monday to Friday 9.00 am to 5.00 pm. Our delivery partners cannot telephone prior to delivery.
Delivery Provider: We use Australia Post and various couriers or logistics partners for delivery to all states across Australia. If you are not home at the time of delivery, your parcel will be left a the nominated delivery address if safe to do so. *Alcohol products will not be left at the address if unattended. By placing your order with us you specifically provide us with the authorisation and permission to leave your order at the delivery address if the address is unattended or appears to be unattended. We are not liable for any loss or damage that can occur in these circumstances. You may elect to deny us such permission by leaving a note in the comments section upon checkout. In this event, should the delivery address be unattended, or appear to be unattended, then the items will be returned and re-delivered at additional delivery expense. Such re-delivery will not occur until the additional delivery payment has been received. This amount will be advised to you in writing in the event you choose this option, as it will be dependent on the number of items being delivered.
Delivery exclusions: We deliver beverages anywhere in Australia, except we cannot deliver alcoholic beverages to areas that are classified by the Australian Government as dry zones and we cannot deliver any beverages to Australian Islands that are classified as being in International Waters. If you are unsure whether we can deliver to your area, please email us on firstname.lastname@example.org or call 0438 010 340. Delivery of freight into the areas specified below is restricted and we will not accept orders for alcoholic beverages with delivery nominated to the following postcodes.
4605, 4713, 4816, 4825, 4830, 4871, 4876, 4895, 4892, 4874
6429, 6439, 6431, 6432, 6436, 6437, 6438, 6440, 6442, 6638, 6642, 6646, 6670, 6710, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6723, 6725, 6726, 6728, 6731, 6733, 6740. 6743, 6753, 6761, 6760, 6798, 6799, 6770, 6765
0822, 0860, 0861, 0862, 0870, 0871, 0872, 0847, 0850, 0851, 0852, 0853, 0880, 0881, 0886
We may need to update the above location list at which time we will amend these Terms and Conditions accordingly.
Delivery Quantity: We reserve the right to place minimum and maximum quantity limits on orders. We deliver both straight and mixed cases unless specified otherwise.
Breakages: In the unfortunate case of broken products being delivered, please email us on email@example.com or call 0438 010 340 immediately so that we can rectify the situation promptly. We will issue a credit or send replacement product/s if you notify us within 30 days of the date of the payment.
Cancellations and returns: You may for any reason cancel your order prior to products being dispatched from our warehouse and receive a full refund. Should you wish to cancel or return the order after the product has left our warehouse, you will be liable to pay for any and all delivery costs, as well as any administration charges levied for the return of goods, and it is your responsibility to arrange for the products to be picked up and returned to us. In this instance, a full refund will be issued within 7 days after we have received the returned product in good condition and in its original packaging.
Refunds: Any price refunds will be effected within 30 days after we are notified of the reason, conditional upon any returned products being returned to us in original saleable condition. It is up to the customer to arrange and pay for freight of returned goods and the freight charge will not be refunded by us.
Inspection of Goods: We ask that you inspect the products as soon as you receive them. If we do not hear from you within 7 days of receipt of products, we will assume that you accept that the goods are of merchantable quality and meet the quantity ordered.
Product warranties: We warrant that all products supplied are of merchantable quality when delivered. To the extent permitted at law, we expressly disclaim all other express, implied, statutory and other warranties and representations. In respect of any statutory warranty that we cannot exclude, subject to applicable law, our liability is limited, at our option, to the replacement or re-supply of the products or a refund of the cost of the products.
To contact us, email firstname.lastname@example.org or call 0438 010 340.
Governing laws: The laws in South Australia govern the use of the website and the supply of products.
Warning: We recommend that alcohol only be consumed in moderation and not consumed when pregnant. Before consuming a product please check the back label for any allergen materials used in production such as sulphites, traces of nuts or milk. Take care when lifting heavyweight cartons.